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"comment": "Thank you, Tyrone! We're glad to hear you found our staff polite and professional. Your feedback is appreciated!",
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"comment": "Thank you, Judi, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-05-10T04:46:02.072519Z"
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"comment": "Thank you, Karen! We appreciate your kind words about our professionalism.",
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"comment": "Thank you, Holly, for your kind words! We're glad to hear you had a thorough visit and felt well-informed without any pressure. We look forward to welcoming you back after your specialist visit.",
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"comment": "A very thorough visit and exam; very pleased that there were no pressure tactics used to sell me the product but enough information given that I will most likely come back for a follow-up visit after I have had a visit with my specialist concerning my specific hearing conditions.",
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"comment": "Thank you, Chris, for taking the time to leave a review. We appreciate your support!",
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"displayName": "Tamara Garner Hardt"
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"comment": "Thank you, Tamara! We're glad to hear you had a great experience and appreciated our thoroughness and equipment. Your feedback means a lot to us!",
"updateTime": "2026-04-27T04:43:55.816802Z"
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"comment": "Great experience very thorough and excellent equipment",
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"displayName": "Darlene DeGrand"
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"comment": "Thank you, Darlene, for your wonderful review! We're glad to hear that you found our staff friendly and knowledgeable. Your recommendation means a lot to us!",
"updateTime": "2026-04-16T04:44:33.209471Z"
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"comment": "New Sound Hearing is a great place to get all your hearing aid needs. The staff is very friendly and are happy to work with you. The are very knowledgeable and patient with you throughout your session. I would recommend New Sound Hearing to everyone who is experiencing hearing loss and looking for hearing aids.",
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"comment": "Thank you, Lynn! We're so glad to hear that you had a positive experience with our team and found the hearing aids helpful. It's wonderful to know that we could put you at ease and help you hear better. We look forward to assisting you when you're ready to purchase your hearing aids!",
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"comment": "Met a great group of professional women today at New Sound Hearing Centers at 6320-B N Navarro. It had been almost 45years since my last hearing test so I was a bit nervous. They put me at ease with their knowledge and personal charms. We then transitioned into the discussion portion of the exam and I got to wear a pair of hearing aids that were adjusted to my needs so that I could experience the first few days of how things could be. It was remarkable!!\nI was so busy hearing so much better that I almost forgot my tinnitus, one of the key reasons I was there!!\nSo glad I found them. Guess where I am going when I'm ready to to purchase my hearing aids!?!?",
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"comment": "Helped us out ina bind. Thanks!",
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"comment": "Thank you, Cory, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Kristina, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Joe! We're glad to hear that Ginger provided you with such caring assistance. We appreciate your recommendation and look forward to welcoming you back!",
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"comment": "Ginger was the best person to assist us. She genuinely cared about our concern and did everything she could to help us. Any one ever going there always ask for Ginger Villarreal",
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"comment": "Thank you, Larry! We're glad to hear everything went smoothly and that our team made a positive impression with their knowledge and training. Your feedback is greatly appreciated!",
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"comment": "Thank you, Kathy, for sharing your experience! It's wonderful to hear how Ginger's thorough approach made a positive impact, and we appreciate your recognition of her and her supervisor's efforts to ensure you felt comfortable with the new hearing aids.",
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"comment": "We were impressed with how Ginger cared when she asked the questions to know how Brady had lost his hearing and how it was affecting his life. Her testing was so thorough, he said he had not ever had that kind of testing before. She and her supervisor set them up and helped us understand so we were comfortable how to use the new hearing aids.",
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"comment": "Thank you, Janet, for taking the time to leave a review! Your feedback is appreciated, and we\u2019re here to help whenever you need us.",
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"comment": "Thank you, Emma, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Justin, for taking the time to leave a review! Your feedback is appreciated, and we're here to help whenever you need.",
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"comment": "Thank you for your feedback. I double checked and you are all set for your next appointment. I apologize for the error in scheduling. ",
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"comment": "Thank you for your 5-star review and for your kind words. ",
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"comment": "Very knowledgeable staff very good work great visit",
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"comment": "Thank you for your 5-Star review, I Elbow!",
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"comment": "A pleasant experience. Receptionist very professional. Helpful.",
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"comment": "Always very friendly and patient with my dad and for that I'm soooo grateful",
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"comment": "Thank you for your 5-Star review, Joseph! We're so glad to hear you had a pleasant experience with us!",
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"comment": "the staff was very friendly & very prompt , hardly any waiting time . they were very professional . both the ladies there were very nice and explained the test results where they made sense to us . We , . my husband and i , are very pleased and will recommend this place to any and all our friends that need hearing aids .",
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"comment": "Thank you for your 5-Star review!",
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"comment": "Thank you for your 5-Star review, Joe! Addie is definitely a bright light on a cloudy day!",
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"comment": "Thank you for your 5-Star review, Mr. Horton! ",
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"comment": "Thank you for your 5-Star review, Juan!",
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"comment": "Thank you for your 5-star review!",
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"comment": "I\u2019ve never had a hearing test done before. I have issues that make it very difficult. My test giver was very understanding and patient with me and did not make me feel bad. Abigail ( front desk ) was also very sweet and helpful. They have the best equipment and are very knowledgeable and confident. 5 \u2728",
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"comment": "All staff was very professional and knowledgeable of their duties. Staff explained All procedures and tests that were conducted. Thanks in advance for all the help and info.",
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"comment": "Thank you for your 5-Star review, Lee Struble!",
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"comment": "Thank you for your 5-Star review, Ted Sevier!",
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"comment": "Thank you for your 5-Star review, Cleto Cortinas!",
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"comment": "Everyone was nice and also professional",
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"comment": "Thank you for your 5-Star review, Linda Atwater!",
"updateTime": "2023-05-25T15:28:45.006533Z"
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"displayName": "Chris Herricks"
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"comment": "Thank you for your 5-Star review, Chris Herricks!",
"updateTime": "2023-05-25T18:50:39.600114Z"
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"comment": "The testing was thorough and I had a very nice visit. Carol Tristan was very knowledgeable and I felt comfortable and process and results were explained well.",
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"displayName": "jason bardin"
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"reviewReply": {
"comment": "Thank you for your 5-Star review, jason bardin!",
"updateTime": "2023-05-25T15:29:10.279810Z"
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"comment": "Great place, professional employees. Everyone did a great job on the diagnosis of my hearing problems.",
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"comment": "Really love this place. My husband and I went in to get our hearing checked. The new technology is amazing!!! From the receptionist to the doctor, very friendly and professional. It can be kind of scary not knowing what you will go through to have this done, but they really put you at ease and it was very comfortable and pain free!!! Your hearing is very important, so I recommend everyone to make an appointment as soon as possible. To all the ladies out there: your husbands may be in denial that he has hearing loss, mine certainly Is, even though we found out he has moderate hearing loss, but it's for their own good to have their hearing checked. I plan to take mine back in about 6 months to see about a hearing aid. I'll let the news soak in first\ud83d\ude0a",
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"comment": "Received free maintenance on my hearing aids. Excellent service!",
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Staff are polite n professional thxd
Tyrone Carlyle, on GoogleVery professional.
Karen Mumphord-Carter, on GoogleA very thorough visit and exam; very pleased that there were no pressure tactics used to sell me the product but enough information given that I will most likely come back for a follow-up visit after I have had a visit with my specialist concerning my specific hearing conditions.
Holly Power, on GoogleGreat experience very thorough and excellent equipment
Tamara Garner Hardt, on GoogleNew Sound Hearing is a great place to get all your hearing aid needs. The staff is very friendly and are happy to work with you. The are very knowledgeable and patient with you throughout your session. I would recommend New Sound Hearing to everyone who is experiencing hearing loss...
Darlene DeGrand, on GoogleMet a great group of professional women today at New Sound Hearing Centers at 6320-B N Navarro. It had been almost 45years since my last hearing test so I was a bit nervous. They put me at ease with their knowledge and personal charms. We then transitioned into the discussion...
Lynn Reeves, on GoogleHelped us out ina bind. Thanks!
Lynnette Ross, on GoogleGinger was the best person to assist us. She genuinely cared about our concern and did everything she could to help us. Any one ever going there always ask for Ginger Villarreal
Joe Garza, on GoogleEvery thing went smoothly and the employees are knowledgable and well trained.
Larry Ooten, on GoogleWe were impressed with how Ginger cared when she asked the questions to know how Brady had lost his hearing and how it was affecting his life. Her testing was so thorough, he said he had not ever had that kind of testing before. She and her supervisor set them...
Kathy Haley, on GoogleWell this Place has Excellent service and outstanding Personal, it's Truely a Pleasure to come to New Sound.
Larry Rader, on Google
