Our Staff

Carol Tristan

Carol Tristan

Hearing Instrument Specialist

As one of the original NewSound employees, I began my career as a Patient Services Coordinator in 1998, working toward getting my hearing instrument specialist license in 2010. During my 18 years with NewSound, I have insisted on providing the best possible patient experience, going above and beyond to ensure that my patients are hearing their verified best.

I received the Lifetime Achievement Award at the 2014 NewSound Conference. I was also featured in the Business Accolades section of the Victoria Advocate and was featured in an article in the All Things Crossroads county wide business magazine. I am married and have two sons attending high school and college.

Ginger Villareal

Ginger Villareal

Audio Tech

I am a certified Optician with over 20 years patient relation care in the medical Ophthalmic dispensary in Victoria, Tx. I bring service and excellence to the hearing community as I stay motivated in the field of helping patients not only to see better but now to hear better.
I enjoy long runs and being outdoors with my husband, daughter and two determined Schnauzers.

woman with ipad background

Customer Reviews

Mary L Cozad, on Google

MEO 214, on Google

Wonderful people there. They were so patient and professional. I can finally hear better! Thank you!

Virginia Rivera, on Google

Mildred Stafford-Edwards, on Google

Judy Haak, on Google

ROBERT PENA, on Google

Staff was very cordial. Doctor explained things in a manner I could understand.

Velma Vasquez, on Google

Very kind, informative, and thorough— would recommend them to anyone 👍

Mrs. A, on Google

Linda Arriola, on Google

Friendly staff from the front desk. They are willing to help you, or will lead you in the right direction.

Armando Aleman, on Google

Very professional and friendly staff....where very patient and helpful with my dad....

Rob Orta, on Google

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