Online Hearing Test
Today 9:00 AM - 5:00 PM
6320 N Navarro, Ste B, Victoria, TX 77904
(361) 237-4494

Our Staff

Carol Tristan

Carol Tristan

Hearing Instrument Specialist

As one of the original NewSound employees, I began my career as a Patient Care Coordinator in 1998, working toward getting my hearing instrument specialist license in 2010. During my 18 years with NewSound, I have insisted on providing the best possible patient experience, going above and beyond to ensure that my patients are hearing their verified best.

I received the Lifetime Achievement Award at the 2014 NewSound Conference. I was also featured in the Business Accolades section of the Victoria Advocate and was featured in an article in the All Things Crossroads county wide business magazine. I am married and have two sons attending high school and college.

Ginger Villareal

Hearing Instrument Specialist Trainee

I am a certified Optician with over 20 years patient relation care in the medical Ophthalmic dispensary in Victoria, TX. I bring service and excellence to the hearing community as I stay motivated in the field of helping patients not only to see better but now to hear better.
I enjoy long runs and being outdoors with my husband, daughter and two determined Schnauzers.

Tracy Lara

Patient Care Coordinator

Tracy is a Certified Paraoptometric (CPO) professional with over 13 years of experience in the medical field. Earning their certification in 2021, they have dedicated their career to providing exceptional care and support to patients. In addition to their expertise in eye care, Tracy got her Medical Assistant certificate from Victoria College (2013), further enhancing their ability to contribute to the healthcare sector.

Outside of their professional life, Tracy has a deep love for music, cooking, and is a passionate sports fan, always finding time to enjoy these hobbies when not focused on patient care. With a well-rounded personality, they bring a compassionate and dynamic approach to both their work and personal life.

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Customer Reviews

Staff are polite n professional thxd

Tyrone Carlyle, on Google
Judi Gallia, on Google

Very professional.

Karen Mumphord-Carter, on Google

A very thorough visit and exam; very pleased that there were no pressure tactics used to sell me the product but enough information given that I will most likely come back for a follow-up visit after I have had a visit with my specialist concerning my specific hearing conditions.

Holly Power, on Google
Chris Jackson, on Google

Great experience very thorough and excellent equipment

Tamara Garner Hardt, on Google

New Sound Hearing is a great place to get all your hearing aid needs. The staff is very friendly and are happy to work with you. The are very knowledgeable and patient with you throughout your session. I would recommend New Sound Hearing to everyone who is experiencing hearing loss...

Darlene DeGrand, on Google

Met a great group of professional women today at New Sound Hearing Centers at 6320-B N Navarro. It had been almost 45years since my last hearing test so I was a bit nervous. They put me at ease with their knowledge and personal charms. We then transitioned into the discussion...

Lynn Reeves, on Google

Helped us out ina bind. Thanks!

Lynnette Ross, on Google
Cory Smith, on Google
kristina pendergrass, on Google
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