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Welcome to your certified Better Hearing Benefits clinic, if you would like to use your benefits use the scheduler below to book your appointment. We look forward to helping you hear your best!

The NewSound Hearing Aid Centers of Victoria happily serves individuals throughout the community. Our office opened in 2001 and is composed of highly skilled staff including Clinician Carol Tristan, Lab Technician Cindy Hampton, and Patient Care Coordinator Nancy Schott. These wonderful professionals provide a wide variety of solutions for patients suffering from hearing loss and tinnitus.

Carol has a seasoned background in the hearing industry. Carol was raised in Victoria and has also worked at our office since 2001. She has more than 15 years of experience in the field of hearing loss. Carol is highly qualified in fitting hearing aid patients and performing comprehensive hearing evaluations.

Cindy Hampton, also a Victoria native, is skilled at repairing hearing aids, even those with extensive damage. Once a week, she travels to our Bay City office to assist. Nancy Schott, a proud resident of Victoria, has been with us since 2011. She is a great asset to the team and prides herself on providing superior service to each patient.

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Customer Reviews

Facility was clean. People were all nice and helpful. I enjoyed my visit there. I feel I could work on a plan with all of them. The testing was very interesting.

Becky Linville, on Google

Love the care I get at this location

brad vorpahl, on Google

Peggy was very kind and truthful, I shall return! Thanks for the update and understanding.🎩🎻

Garry Lindsey, on Google
Terry Harryman, on Google
Samantha Wharton, on Google

The Entire Staff was very helpful and informative with all of our concerns. Special Thank You to Ginger for all the information given to me and my mother on our 1st visit to New Sound Hearing Center

Soraya Parkinson, on Google

Carol and Libby did a fantastic job, very professional and took time to explain all our options!

Randy McMahan, on Google
Sandra Brazil, on Google

Very courteous, thoughtful, and thorough!!!

Donna Janda, on Google

Staff is very friendly and knowledgeable.

Arthur Garcia, on Google
Lucy Chapa, on Google

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