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Welcome to your certified Better Hearing Benefits clinic, if you would like to use your benefits use the scheduler below to book your appointment. We look forward to helping you hear your best!

The NewSound Hearing Aid Centers of Victoria happily serves individuals throughout the community. Our office opened in 2001 and is composed of highly skilled staff including Clinician Carol Tristan, Lab Technician Cindy Hampton, and Patient Care Coordinator Nancy Schott. These wonderful professionals provide a wide variety of solutions for patients suffering from hearing loss and tinnitus.

Carol has a seasoned background in the hearing industry. Carol was raised in Victoria and has also worked at our office since 2001. She has more than 15 years of experience in the field of hearing loss. Carol is highly qualified in fitting hearing aid patients and performing comprehensive hearing evaluations.

Cindy Hampton, also a Victoria native, is skilled at repairing hearing aids, even those with extensive damage. Once a week, she travels to our Bay City office to assist. Nancy Schott, a proud resident of Victoria, has been with us since 2011. She is a great asset to the team and prides herself on providing superior service to each patient.

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Customer Reviews

the staff was very friendly & very prompt , hardly any waiting time . they were very professional . both the ladies there were very nice and explained the test results where they made sense to us . We , . my husband and i , are very pleased and...

Joseph Mungia, on Google

This is a great place to go to for your hearing aids. I found out that I didn't need any hearing aids. If you have time Sept up a apartment if you believe you need a check up. Thank You for listening to my texts message.

Carol Culpepper, on Google

Was very pleased with the quality of services that I received. Staff very friendly and helpful. Explained everything and also took my insurance. Highly recommend the Victoria office.

Virgie Lizotte, on Google

It was quite pleasant. The visit was not long. My grandfather was seen in a matter of minutes. The staff was polite and respectful. The receptionist offered small water bottles for the wait and gave positive vibes. My grandpa said his doctor was quite polite and respectful.

Emerald Gonzales, on Google

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