What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

The owner & the receptionist were very friendly and very professional in every aspect of my visit . I will definitely be returning to this business in the future.

Cleto Cortinas, on Google

Excellent service, everyone was very friendly and helpful, appointment was on time, they appear to be very professional and competent in their jobs. A very good experience.

Lee Struble, on Google

Carol and Addie are the best! Addie is so helpful and concerned with pre and after care. Carol is so patient and professional in testing and caring for the needs of patients. This center has gone above and beyond taking care of our hearing needs.

Penny Salm, on Google

I particularly enjoyed my experience Tuesday, May 17, 2023. I was there for a checkup and inquiry of any complications. I felt like the young woman that helped me was interested in my well-being and she expressed concerns. She also had a very much appreciated bedside manner. Besides all that...

Linda Atwater, on Google

I’ve never had a hearing test done before. I have issues that make it very difficult. My test giver was very understanding and patient with me and did not make me feel bad. Abigail ( front desk ) was also very sweet and helpful. They have the best equipment and...

Jean Carter, on Google

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