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Welcome to your certified Better Hearing Benefits clinic, if you would like to use your benefits use the scheduler below to book your appointment. We look forward to helping you hear your best!

The NewSound Hearing Aid Centers of Victoria happily serves individuals throughout the community. Our office opened in 2001 and is composed of highly skilled staff including Clinician Carol Tristan, Lab Technician Cindy Hampton, and Patient Care Coordinator Nancy Schott. These wonderful professionals provide a wide variety of solutions for patients suffering from hearing loss and tinnitus.

Carol has a seasoned background in the hearing industry. Carol was raised in Victoria and has also worked at our office since 2001. She has more than 15 years of experience in the field of hearing loss. Carol is highly qualified in fitting hearing aid patients and performing comprehensive hearing evaluations.

Cindy Hampton, also a Victoria native, is skilled at repairing hearing aids, even those with extensive damage. Once a week, she travels to our Bay City office to assist. Nancy Schott, a proud resident of Victoria, has been with us since 2011. She is a great asset to the team and prides herself on providing superior service to each patient.

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Customer Reviews

We had a great experience with very polite, welcoming and knowledgeable employees.

Elma Villarreal, on Google

I had a good experience there the lady explained every thing to me and showed me how to put them on

Marsha Crouch, on Google

These people are very good at dealing with hearing aids and their care. Be warned though, this place really has high prices for their hearing aids

William Marshall, on Google

Great experience. Taking me step by step through hearing aid usage. Helps me with the learning curve. Feel like valued customer.

Chuck Lambert, on Google

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